Returns and Refunds Policy

Beghelli-Vergani - Extra Virgin Olive Oil

1. General conditions

Beghelli-Vergani sells extra virgin olive oil, a food product intended for consumption.

Due to the nature of the products sold and the management of their quality, we do not accept returns or exchanges simply because of a change of mind, even where bottles are intact and sealed.

This policy does not limit the rights granted to customers under applicable Swiss law.

2. Damaged, defective or incorrect products

If you receive a damaged or defective product, or a product different from the one ordered, please contact us promptly at info@beghellivergani.com.

To help us handle your request, please provide:

• Your order number.

• A description of the problem encountered.

• Photographs of the product and packaging, if available.

Each report will be reviewed individually, respecting the rights provided by law.

3. Replacements and refunds

Where a problem is confirmed, Beghelli-Vergani will assess the appropriate solution in accordance with applicable law.

Depending on the circumstances, the solution may include replacement of the product, a full or partial refund, or another remedy agreed with the customer.

Any refunds will be made, where possible, using the payment method originally used.

4. Order cancellation

To request cancellation of an order, please contact us promptly before dispatch.

Requests will be assessed based on the order's processing status and the applicable contractual terms.

5. Returning products

Before returning any product, you must contact us to obtain the necessary instructions.

Returns must not be sent without prior agreement, without prejudice to mandatory statutory rights.

For an agreed return resulting from an error attributable to Beghelli-Vergani, we will cover the necessary return shipping costs.

6. Contact

For enquiries about returns, refunds or damaged products:

Beghelli-Vergani
Via Bellavista 11B
6977 Ruvigliana, Switzerland
Email: info@beghellivergani.com